Pollaris - Cross Chain Transfers Made Easy
Pollaris - Cross Chain Transfers Made Easy
Web3 & Crypto
6 min read
2024
Overview
Overview
Pollaris is a Web3 bridge that allows users to send tokens and NFTs across Ethereum, Bahamut, and Caucasus blockchains. I designed the experience to be fluid, trustworthy, and highly usable, removing friction for users interacting with complex cross-chain logic.
Pollaris is a Web3 bridge that allows users to send tokens and NFTs across Ethereum, Bahamut, and Caucasus blockchains. I designed the experience to be fluid, trustworthy, and highly usable, removing friction for users interacting with complex cross-chain logic.
My Role
My Role
As a senior product designer on Pollaris, I was involved in:
As a senior product designer on Pollaris, I was involved in:
• Designing token and NFT flows from scratch
• Designing token and NFT flows from scratch
• Collaborating with the product team to define user goals and core actions
• Collaborating with the product team to define user goals and core actions
• Creating a responsive design system for mobile and desktop views
• Creating a responsive design system for mobile and desktop views
• Working closely with developers to align with chain-specific transaction logic
• Working closely with developers to align with chain-specific transaction logic
I had to consider both technical blockchain requirements and user mental models for asset movement.
I had to consider both technical blockchain requirements and user mental models for asset movement.
The Challenge
The Challenge
The biggest challenge was making NFT transfers feel as smooth as token transfers, despite their differences in structure and metadata. Other UX hurdles included:
The biggest challenge was making NFT transfers feel as smooth as token transfers, despite their differences in structure and metadata. Other UX hurdles included:
• Abstracting wallet signatures and approvals
• Abstracting wallet signatures and approvals
• Conveying cross-chain directionality
• Conveying cross-chain directionality
• Guiding users through multiple confirmation stages
• Guiding users through multiple confirmation stages
Design Process
Design Process
We built the Pollaris experience around step-based clarity, focusing on:
We built the Pollaris experience around step-based clarity, focusing on:
• Defining unique flows for NFTs vs tokens
• Defining unique flows for NFTs vs tokens
• Showing transfer direction visually
• Showing transfer direction visually
• Making loading and pending states fully transparent
• Making loading and pending states fully transparent
• Emphasizing chain context (i.e., source and destination) in each step
• Emphasizing chain context (i.e., source and destination) in each step
Key Features & Flows
Key Features & Flows
Token Sending Flow
Token Sending Flow
• Select Networks and Token
• Select Networks and Token
• Add Destination Address
• Add Destination Address
• Connect Wallet
• Connect Wallet
• Select Networks
• Select Networks
• Approve and Send Tokens
• Approve and Send Tokens
NFT Sending Flow
NFT Sending Flow
• Connect Wallet
• Connect Wallet
• Select Networks
• Select Networks
• Select Collection and NFTs
• Select Collection and NFTs
• Review
• Review
• Approve and Send NFTs
• Approve and Send NFTs
The NFT flow required custom UI for cards and metadata display, making the process more tangible.
Outcomes & Results
Outcomes & Results
• Helped Pollaris become a preferred bridge for Bahamut ecosystem developers
• Helped Pollaris become a preferred bridge for Bahamut ecosystem developers
• Zero user drop-off in testing from onboarding to send
• Zero user drop-off in testing from onboarding to send
• NFT transfer flow received specific praise for its clarity and feedback loops
• NFT transfer flow received specific praise for its clarity and feedback loops
Most users described the experience as "clear and trustworthy," especially when dealing with unfamiliar chains.
Most users described the experience as "clear and trustworthy," especially when dealing with unfamiliar chains.
Conclusion
Conclusion
Pollaris transformed the messy world of Web3 transfers into an elegant experience. By focusing on clarity, feedback, and step-by-step transparency, the product empowers users to confidently move assets without getting lost in blockchain complexity.
Pollaris transformed the messy world of Web3 transfers into an elegant experience. By focusing on clarity, feedback, and step-by-step transparency, the product empowers users to confidently move assets without getting lost in blockchain complexity.
Let’s Talk
Let’s Talk
Building a Web3 product? Let’s craft one that users trust and understand.
Building a Web3 product? Let’s craft one that users trust and understand.
Designs That Drive Real Impact
Designs That Drive Real Impact
Designs That Drive Real Impact
End-to-End Strategic Product Design
End-to-End Strategic Product Design
End-to-End Strategic Product Design
